Shipping
COVID-19 SHIPPING DELAYS
In accordance with the State of California’s Safer at Home order and guidelines released by the CDC, our distribution center is operating at a limited capacity effective March 20, 2020. You can still make a purchase from our shop online, but there may be a slight delay. Please allow up to five (5) business days for your order to be shipped.
We are also unable to provide expedited shipping during this time. We appreciate your patience and understanding.
We know you can't wait for your shoes, and we do our very best to ship them out to you as soon as possible. We are happy to offer FREE ground shipping throughout the continental U.S. Please note it can take up to two business days for your order to be processed and shipped.
SHIPPING TO ALASKA, HAWAII, AND PUERTO RICO
We offer various shipping methods to these areas. Shipping charges are calculated at checkout.
P.O. BOXES AND APO/FPO ADDRESSES
Unfortunately, we cannot ship to P.O Boxes or APO/FPO addresses at this time.
INTERNATIONAL SHIPPING
Unfortunately, we cannot offer international shipping at this time.
FREIGHT FORWARDING
For your protection, we require verbal verification for all customers who wish to use a freight forwarding service for international shipments. Upon placing your order, you will be contacted by our customer service department via email and be asked to call us to verify your order during business hours. Please note we cannot be responsible for any lost or stolen shipments.
SHIPPING STATUS
Tracking information will not be available until the order has left our distribution center. Once the order ships, you will receive an email notification with your tracking number. Please note that it may take up to 48 hours for your tracking number to be available.
FAILED DELIVERIES AND RETURNED PACKAGES
If we are unable to deliver a package due to an incorrect address or multiple failed attempts to reach out, and the package is rerouted back to us, Seychelles Footwear cannot be responsible for the re-shipment costs.
ORDERS OVER $300
Please note for shipments over $300, we may reach out to ask if you would like a signature upon delivery to protect your purchase.
LOST/STOLEN PACKAGES
Seychelles Footwear cannot be responsible for lost of stolen packages.
FRAUD PREVENTION
We take every precaution to secure your data. Any order placed with a shipping address that does not match the billing address is subject to verification prior to processing your order.
RETURNS
Please view our Return Policy here.